Applications Engineering Support Specialist I

Company: Niagara Bottling
Location: Diamond Bar
Posted on: June 23, 2022

Job Description:

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career.We offer competitive compensation and benefits packages for our Team Members.Applications Engineering Support Specialist IThe Applications Engineering Support Specialist I role involves deep analytical skills as well as strong communication and team skills. As a part of Manufacturing Solutions Group, which acts as a service organization within Niagara, for plants and other corporate teams, the Analyst is expected to be an expert in the Manufacturing Solutions applications, to manage and maintain them. The Analyst will work with plants and vendors to troubleshoot any application related issues to ensure smooth plant operations. The Analyst will also support new plant roll outs, including training. The Analyst will also do reporting on historical and/or real-time data. The role will help an individual develop management skills and enhance analytical and interpersonal skills.Essential FunctionsManufacturing Systems SupportWork with various Manufacturing Solutions applications, including but not limited to EIT, Shotscope, etc., to provide team member support and assistance as required by troubleshooting and resolving issues.Evaluate the performance of the software in terms of navigation, data integrity, and server performance.Evaluate pain points with current systems and collaborate with other departments to improve processes and optimize systems to make them more effective for team members.Make individual decisions for issue resolutions.Provide necessary updates and analytical analysis to our leadership team.Issuetrak Support Act as an Admin for Manufacturing Solutions supported system applications such as but not limited to EIT, Shotscope, etc., in the Niagara Issuetrak software.Work with vendor(s), IT and other department, various plant manufacturing team members, Production Managers, and CI Manager to resolve issues and provide feedback to Manufacturing users.Issue Management and Reporting Present the analysis of all issues when needed and be prepared to present such data in conference calls/PowerPoint Presentations to increase visibility for team on issue resolution techniques, common trends, etc.Generate daily/weekly manufacturing KPI reports and publish it to our manufacturing leadership teamProject Documentation and FeedbackProvide project follow up in retrieving and recording project feedback from the plants.Document project closure reports with learnings and ongoing action items to include unresolved pain points.Manufacturing Analysis/ ProjectsWork with both Plant and Corporate Manufacturing to develop detailed analysis reports to assist data-driven decision making.Work on special projects as assigned by the Manufacturing Solutions Manager.25% - on average travels 1 week out of the monthPlease note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.QualificationsMinimum Qualifications:0 Years - Experience in Field or similar manufacturing environment0 Years - Experience in Position0 Years - Experience managing people/projects *experience may include a combination of work experience and educationPreferred Qualifications:2 Years - Experience in Field or similar manufacturing environment2 Years - Experience working in Position 2 Years - Experience managing people/projects*experience may include a combination of work experience and educationCompetenciesProficiency in, but not limited to:Microsoft Office ApplicationsOracle Business SystemsEfficiency Improvement Analysis ApplicationsNew System Implementation & AdministrationAble to translate data into recommendable actions to senior staffStrong analytical and problem solving skillsSelf-Motivated with a proven record of taking the initiativeAble to work with minimal supervisionDetail-Oriented with Excellent Oral and Written Communication SkillsAble to execute tasks in a very dynamic and ever-changing environmentExercise sound judgment and ability to work effectively with a diverse workforceThis position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:Lead Like an OwnerMakes safety the number one priorityKeeps alert for safety issues and escalates immediatelyEffectively prioritizes tasks based on department goalsShows respect to others and confronts interpersonal issues directlyPrioritizes resolution of customer issues effectivelyResponds promptly and honors commitments to internal and external customersInnovACTMakes recommendations to continuously improve policies, methods, procedures, and/or productsDemonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstancesIncreases performance through greater efficiencyFind a WaySeeks to develop technical knowledge through learning from other expertsUnderstands interdepartmental impact of individual decisions and actionsSeeks solutions rather than placing blameEmpowered to be GreatConsistently looks for ways to improve one's self through growth and development opportunitiesCommunicates clearly and promptly up, down, and acrossCommunicates effectively to manage expectationsEducationMinimum Required: Bachelor's Degree in IT, EE, CS, Industrial Engineering or other related fieldsPreferred: Master's Degree in IT, EE, CS, Industrial Engineering or other related fieldsCertification/License: Required: N/APreferred: Lean & Six Sigma CertificationProject Management Professional Certification (PMP) Foreign Language Required: None RequiredPreferred: None RequiredBenefitshttps://careers.niagarawater.com/us/en/benefitsThis job is intended to be performed entirely outside of ColoradoAny employment agency, person or entity that submits a r--sum-- into this career site or to a hiring manager does so with the understanding that the applicant's r--sum-- will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit r--sum-- to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit r--sum-- into this career site to be eligible for placement fees.

Keywords: Niagara Bottling, Diamond Bar , Applications Engineering Support Specialist I, Engineering , Diamond Bar, California