Director of Information Technology Support

Company: Niagara Bottling
Location: Diamond Bar
Posted on: September 19, 2023

Job Description:

At Niagara, we re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to:Work in an entrepreneurial and dynamic environment with a chance to make an impact.Develop lasting relationships with great people.Have the opportunity to build a satisfying career.We offer competitive compensation and benefits packages for our Team Members.Director of Information Technology SupportThe Director of Information Technology Support is responsible for the management, strategy, and execution of IT services for the company. The Director of Information Technology Support will be responsible for supporting employees technology needs in the corporate office and manufacturing facilities, while providing direction in all technology-related issues in support of information operations and core organization values.Essential FunctionsOversee IT Help Desk and Field Services operations in a 24x7 environment.Respond to complex escalated matters and ensure IT Infrastructure meet operational requirements.Ensure IT security policies are adhered to.Ensure IT SLA s are met.Develop, update, and enhance Company s long-term IT Infrastructure Suport RoadmapCollaborate with internal customers on overall technology strategy as well as specific customer strategy for Infrastructure operations based on business priority, customer needs, and overall best practicesDelivery of significant IT Infrastructure Support projects including: planning, budgets, timelines, resource requirements, and tracking & execution to plan on these projectsMentors, coaches, and manages direct reports by establishing specific goals and objectivesWorks closely with business management to align technology with the requirements to promote efficiency across the enterprise (process optimization)Negotiates and manages major IT Infrastructure Vendor relationships (HW suppliers, and systems implementation partners) to drive value and performancePlease note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.Additionally, IT Director is expected to demonstrate:Excellent communication, leadership and collaboration skillsPossesses solid project management skillsAdvanced decision making and problem solving skillsBusiness acumen, knowledge and professionalismThe following competencies a must: People Development, Intellectual Flexibility, Technical Acumen, Change Management, Integrated LeadershipQualificationsMinimum Qualifications:10+ Years
Experience in Field or similar manufacturing environment10+ Years
Experience in Position6 Years
Experience managing people/projects *experience may include a combination of work experience and educationPreferred Qualifications:10+ Years
Experience in Field or similar manufacturing environment10+ Years
Experience working in Position10+ Years
Experience managing people/projects*experience may include a combination of work experience and educationEducationMinimum Required:Bachelor s Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, related field, or equivalent work experiencePreferred:Master s Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, or related field or equivalent work experienceTypical Compensation RangePay Rate Type: Salary$192,117.00 - $268,964.00 / YearlyBonus Target:
20% AnnualBenefitshttps://careers.niagarawater.com/us/en/benefitsAny employment agency, person or entity that submits a rsum into this career site or to a hiring manager does so with the understanding that the applicant's rsum will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit rsum to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit rsum into this career site to be eligible for placement fees.

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