Food Service Team Leader
Location: Diamond Bar
Posted on: March 16, 2020
ALL ABOUT TARGET
As part of our collaborative and guest-obsessed team, you help us
create an experience that makes guests say, ?I love Target!? When
you work at Target, you?re helping every family discover the joy in
everyday life. You?re working alongside a dedicated team that
brings their passion and pride to all that they do. The food and
beverage team works together to provide the guest a fresh, full,
and food safe shopping experience all day, every day.
ALL ABOUT FOOD & BEVERAGE
The Food & Beverage team enables a consistent experience for our
guests by ensuring product is fresh, in stock, available and
accurately priced and signed on the sales floor. They are experts
of operations, process and efficiency. This team leads food and
food services including replenishment, inventory accuracy, food
safety, presentation, pricing and promotional signing processes for
all Food and Beverage areas of the store.
At Target we believe in our team members having meaningful
experiences that help them build and develop skills for a career.
The role of a Food Service Team Leader can provide you with
? Knowledge of guest service fundamentals and experience building a
guest first culture on your team
? Knowledge of Food and Beverage business fundamentals: department
sales trends, freshness and quality, inventory management, guest
shopping patterns, pricing and promotions strategies
? Skills in planning department(s) daily/weekly workload to support
business priorities and deliver sales goals
? Experience leading a team of hourly team members; including
skills in interviewing, developing, coaching, evaluating and
As a Food Service Team Leader, no two days are ever the same, but a
typical day will most likely include the following
? Understand sales goals, plan and execute daily/weekly workload to
deliver on department and store sales goals and guest engagement.
Including planning food service transitions, revisions, sales
plans, sampling, promotions and price change workload.
? Work a schedule that aligns to guest and business needs (this
includes early morning, evening, overnight shifts and
? Model guest service standards; delivering a fresh and full area
during all opening hours, developing experts who share product
knowledge with the guest.
? Assess Food Service back of house, production areas, dining
spaces, and merchandising spaces to ensure food safety and proper
? Walk Food & Beverage Standards and Food Service Routines daily to
assess priorities and review reporting to identify business gaps
? Validate and follow-up on experts? progress against department
checklists and routines.
? Lead your team to uphold and maintain all Starbucks and Pizza Hut
Brand Standards and production specifications (where
? Foster a productive relationship with your Starbucks DM (if
applicable), attend required in-store planning and business
meetings and follow-up on key takeaways from their time in your
? Ensure proper execution on all food safety standards and cleaning
? Ensure accurate in-stocks by placing store-initiated orders
according to best practices.
? Follow proper perishable inventory management procedures to
ensure an accurate recording of inventory.
? Make production quantity decisions just in time to ensure
freshness, in-stocks, sales and profitability are achieved all day,
? Expect and enable experts to stay up-to-date on relevant trends
? Evaluate and recommend candidates for open positions and develop
a guest-centric team.
? Lead team onboarding and learning.
? Establish clear goals and expectations and hold team members
accountable to expectations.
? Close knowledge and skill gaps through training and
? Provide service and a shopping experience that meets the needs of
? Always demonstrate a culture of ethical conduct, safety, and
compliance. Lead team to work in the same way and hold others
accountable to this commitment.
? If applicable, as a key carrier, follow all safe and secure
training and processes.
? Address store needs (emergency, regulatory visits, etc.).
? All other duties based on business needs.
WHAT WE ARE LOOKING FOR
We might be a great match if:
? Working in a fun and energetic environment makes you excited?. We
work efficiently and as a team to deliver for our guests
? Providing service to our guests that makes them say I LOVE
TARGET! excites you?. That?s why we love working at Target
? Leading teams who are stocking, setting and selling Target
product sounds like your thing? That?s the core of what we do
? You aren?t looking for Monday thru Friday job where you are at a
computer all day? We are busy all day (especially on the weekends),
making it easy for the guest to feel welcomed, inspired and
The good news is that we have some amazing training that will help
teach you everything you need to know to be a Food Service Team
Leader. But there are a few skills you should have from the
? High school diploma or equivalent
? Must be at least 18 years of age or older
? Previous retail experience preferred, but not required
? Strong interest and knowledge of the food service business
? Lead and hold others accountable
? Learn and adapt to current technology needs
? Work independently and as part of a team
? Manage workload and prioritize tasks independently
? Welcoming and helpful attitude
? Effective communication skills
We are an awesome place to work and care about our teams, so we
want to make sure we are clear on a few more basics that we
? Access all areas of the building to respond to guest or team
? Interpret instructions, reports and information
? Accurately handle cash register operations
? Climb up and down ladders
? Scan, handle and move merchandise efficiently and safely,
including frequently lifting or moving merchandise up to 40
? Flexible work schedule (e.g., nights, weekends and holidays) and
regular attendance necessaryAmericans with Disabilities Act
(ADA)Target will provide reasonable accommodations (such as a
qualified sign language interpreter or other personal assistance)
with the application process upon your request as required to
comply with applicable laws. If you have a disability and require
assistance in this application process, please visit your nearest
Target store or Distribution Center or reach out to Guest Services
at 1-800-440-0680 for additional information.
Keywords: Target, Diamond Bar , Food Service Team Leader, Hospitality & Tourism , Diamond Bar, California
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