Bilingual Licensed Insurance Customer Service

Company: Gladys Borja - State Farm Agency
Location: Valencia
Posted on: June 1, 2025

Job Description:

Bilingual Licensed Insurance Customer Service

Location: Valencia, CA, 91355
Salary: $44000.0 - $65000.0/year
Experience: 0 Year(s)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish) Licensed Insurance Customer Service . Active Property and Casualty license is required.

We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Maintain a strong work ethic with a total commitment to success each and every day
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
    
    What we provide:
    
    • Hourly pay plus Bonuses
    • Paid Time Off (vacation and personal/sick days)
    • 401(k) Retirement
    • Life Insurance
    • Valuable experience
    • Growth potential/Opportunity for advancement within my office
      
      Requirements:
      
      • Property & Casualty license OR Personal Lines Insurance license (required)
      • Bilingual Spanish/English (required)
        • Excellent interpersonal skills
        • Excellent communication skills - written, verbal and listening
        • People-oriented
        • Organizational skills
        • Self-motivated
        • Detail oriented
        • Proactive in problem solving
        • Dedicated to customer service
        • Able to learn computer functions
        • Pride in getting work done accurately and timely
        • Ability to work in a team environment
        • Ability to multi-task
        • Provide timely and thorough activity reports to agent
        • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
          
          If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
          
          This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
          
          Compensation details: 44000-65000 Yearly Salary
          
          
          
          PI5c68d1db2c6a-37248-37612647

Keywords: Gladys Borja - State Farm Agency, Diamond Bar , Bilingual Licensed Insurance Customer Service, Hospitality & Tourism , Valencia, California