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Assistant General Manager

Company: Transdevna
Location: Diamond Bar
Posted on: October 8, 2021

Job Description:

Overview: The Assistant General Manager supports the General Manager in directing the passenger transit operations of a location.

This position is based Arcadia in supporting the Foothill fixed bus route contract. This position holds the responsibilities of supporting the General Manager.

The Assistant General Manager is responsible for the day to day operations of the contract, facility and safety of personnel and passengers, customer service and managing the financials.


  • AGM (Assistant General Manager) Duties:
    • Day to Day Operations Management
    • Provides strategic planning and direction to the operations
    • Manages contract compliance
    • Has shared responsibility for scheduling, performance evaluation, and staffing responsibilities for the management staff of the facility
    Other duties as required
Qualifications: Education, Licensing, and Certifications:
  • High School Diploma or GED required
  • Bachelor's degree or equivalent in Business Administration, Logistics, Transportation or related field preferred.

  • 5+7 years of supervisory or management level experience in the passenger transportation industry
  • Labor relations experience preferred

Skills and Knowledge Required:
  • Knowledge of relevant federal and state employment laws
  • Thorough knowledge of laws, ordinances and regulations underlying the transit operation
  • Thorough knowledge of the methods of operation of the transit system's staff and operational departments
  • Ability to deal with state and local government
  • Ability to manage cost control and financial/budget experience handling multiple locations
  • Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
  • Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
  • Ability to organize and perform work efficiently; strong attention to details
  • Ability to work effectively with labor; including labor grievances and negotiations

Travel requirement (as a percent): < 5% travel between properties and for meetings and outside training

Physical Requirements:
  • Must be able to work shifts or flexible work schedules as needed.
  • 100% of work is accomplished indoors and in air conditioned or well ventilated facilities
  • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.

Keywords: Transdevna, Diamond Bar , Assistant General Manager, Other , Diamond Bar, California

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