Massachusetts Licensed Logistics Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Logistics Analyst (REMOTE/Occasional
Field Work) in Massachusetts.
Key Responsibilities
Develop and deploy workforce management strategies and identify
business needs
Maintain headcount requirements and ensure adequate staffing to
support compliance regulations
Provide analytical input on trends related to call handle time and
call volume for continuous improvement
Required Qualifications
Associate degree or equivalent combination of education and
experience
3-5 years of relevant experience with Workforce Management
methodologies in call centers
Expert level understanding of call center operations, processes,
and procedures
Preferred Bachelor's Degree or equivalent combination of education
and experience
Preferred certifications include Six Sigma, PMI, Business
Analytics/Risk Management, and Workforce Certification
Keywords: VirtualVocations, Diamond Bar , Massachusetts Licensed Logistics Analyst, Professions , Vista, California
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