Customer Account Manager
Location: San Diego
Posted on: June 23, 2025
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Job Description:
Are you a relationship-focused and driven individual looking to
launch your career in account management? Aspire, a renowned sales
company dedicated to the telecommunications industry. We are a
dynamic partner of AT&T, seeking enthusiastic and
detail-oriented Customer Account Manager to join our growing team
in San Diego. This exciting role supports our expanding AT&T
campaigns, encompassing both business and consumer clients. It
offers a unique opportunity to cultivate strong relationships and
contribute to our customers overall telecommunication success. As
an Customer Account Manager, you will be instrumental in ensuring
the satisfaction and growth of our existing AT&T clients in the
San Diego area. You will serve as a key point of contact,
processing sales orders, managing accounts, understanding customers
evolving needs, and working collaboratively with internal teams. As
an Entry Level Account Manager you will serve to deliver
exceptional service and identify opportunities to further enhance
their experience with AT&T's solutions. Responsibilities of the
Customer Account Manager : Serve as the primary point of contact
for a portfolio of existing AT&T customers spanning amongst
both business and customer accounts. Proactively communicate with
customers to understand their business objectives and service needs
Work closely with internal sales, technical support, and brand
marketing teams to ensure customers needs are met and expectations
are exceeded Assist in identifying opportunities to upsell or
cross-sell additional AT&T services to existing customers and
business partners Address customers inquiries and resolve any
issues or concerns in a timely and effective manner, ensuring high
levels of satisfaction Assist with the contract renewal process and
ensuring that there is an understanding of the value of their
AT&T services Collaborate with senior account managers on
developing account management strategies. Continuously learn about
AT&T's evolving products and services to better serve client
needs
Keywords: , Diamond Bar , Customer Account Manager, Sales , San Diego, California
